Get Answers Frequently asked questions

• Subscription: Our subscriptions are delivered on a weekly, fortnightly or monthly delivery basis, bringing you the highest quality Sourdough bread straight to your doorstep.
• Delivery days: Our delivery days are Tuesdays- Saturdays. You can order your bakes up to 48 hours before your intended delivery. Our cut off time is 8am 2 days before for next day delivery.
• Sliced or unsliced: We can deliver your loaf unsliced or pre-sliced & ready for the freezer.

Become a subscriber and each week, fortnight or month we will send you our ‘Loaf of the Week’ or your bundle of your choice. Receive it sliced or unsliced in a mailer parcel. As a subscriber, you get between 10% and 23% savings on your orders, as well as early access to new recipes, exclusive gifts and points to redeem on more sourdough treats and merch.

Our loaves are made using 100% natural ingredients and organic flours, as well as artisan baking methods to achieve a superior quality Sourdough bread that is good for you, easier to digest and has a longer shelf-life than its industrial counterparts.

The pricing for our loaves in our Online Bakery is a reflection of a) the raw ingredients used in our loaves and b) the slow fermentation process.

If you’d like to switch your to a different plan, either frequency, items or skip a week, you can do this in your user dashboard.

Yes, you can do this in ‘Manage Subscription’. You can cancel your subscription up to 2 days before your next delivery is due, or before your subscription renewal.

Of course! Skip a delivery up to 48 hours in ahead of your delivery day. This should be before your susbcription order renewal.

You can check the relevant nutritional values for your favourite products in our nutritional values section.

We offer flexible plans to suit different lifestyles. You can subscribe weekly, fortnightly or monthly and also do a one off.

You can do this in Manage My Account.

If you’d like to switch your to a different plan, either frequency, items or skip a week, you can do this in your user dashboard.

No there is no limit to how many points you can earn.

Yes, they expire after 12 months of inactivity.

Points are eligible to anyone who purchases from the website and creates an account. Guest users will not receive points with their purchases.

You can check the relevant nutritional values for your favourite products in our nutritional values section.

You can do this in Manage My Account.

Yes, we do! Head over to our corporate page for more info.

• When do you deliver? We deliver on Tuesdays – Saturdays.
• Do you deliver on bank holidays? We do not deliver on bank holidays, Christmas Day & Boxing Day, New Years Day, Good Friday and Easter Monday. Orders placed for delivery on those days will be delivered either on the day before or the day after. The team will be notifying you in advance when that is the case.
• What time will I receive my order? We don’t offer time slot deliveres as standard but you can opt to receive your delivery before 12pm at checkout.
• What is the delivery fee? We charge a fee of £4.95 for orders under £15 for subscription and under £30 for one time purchases.
• Can I send my order to a different address? If you want to do this as a one-off you will need to update your delivery address in your account before 8am 48 hours before your upcoming delivery but remember to switch it back for your next one.
• Can I cancel or amend my order? You can skip your next order before your subscription order renewal. Please email us at hello@wearegoodinbread.com if you have any questions.
• Do I have to be in when you deliver?
  If you state your safe place in the delivery instructions box at checkout, (this could be a neighbour, a front porch, or in-between your bins), then you should have nothing to worry about. If you live in an apartment block and don’t feel comfortable with it being left in the entranceway, then please state this in the instructions box and give an alternative safe place.
• Do you only deliver to London? No, we deliver nationwide. We are currently delivering to most of Great Britain; ie. England, Wales & parts of Scotland.

You can redeem points for free loaves, pantry items, merch items and much more.

You can check the relevant nutritional values for your favourite products in our nutritional values section.

Most debit and credit cards, Apple Pay, Paypal and Klarna.

• Most of our Sourdough bakes are made in our artisan bakery located in North West London.
• Our pastries, baguettes, Nordic Rye and Focaccias are made by The Snapery.
• Our swirls are made by Seven Seeded Bakery.

• Pre-sliced bread: On Day 1, your bread will be crispy on the outside and soft on the inside, but when bread is sliced it gets exposed to air, so we recommend immediate freezing to make the freshness last even longer
• Freezing: If you don’t plan on eating all the slices right away, we have made it easy for you to freeze the remaining slices in the freezer-safe bags provided.
• Unfreezing: Unfreeze your bread the night before or a few hours before you intend to eat it. Enjoy it as is or toasted.
• Unsliced bread: Your loaf can keep well for 3-4 days unfrozen. For longer-lasting freshness, store your bread at room temperature in an airtight grip-seal bag.

Our loaves are made using 100% natural ingredients and organic flours, as well as artisan baking methods to achieve a superior quality Sourdough bread that is good for you, easier to digest and has a longer shelf-life than its industrial counterparts.

The pricing for our loaves in our Online Bakery is a reflection of a) the raw ingredients used in our loaves and b) the slow fermentation process.

You can redeem points for free loaves, pantry items, merch items and much more.

You can check the relevant nutritional values for your favourite products in our nutritional values section.